Terms & Conditions

Cancellation Policy

Please note that once you have booked an appointment with me it means that I have reserved time in my schedule exclusively for you. If you cancel or change your appointment less than 48 hours before it is scheduled to take place, you will be subject to a fee of 15% of the total current Brand Strategy Consult rate. If you miss an appointment without notice the full Brand Strategy Consult fee will apply.

Please note that if you are over 15 minutes late for your appointment it is considered a “No-Show” and you will be charged 15% of the total current Brand Strategy Consult rate.

To avoid a cancellation fee, please provide cancellation or reschedule notice by email or text at least 48 hours prior to your appointment.

Late Payment

If an invoice is unpaid by the due date, a non-compounding late fee of 1.5% accrues monthly on the outstanding amount.